Privacy & Security

What information we collect

We collect the information needed to provide our services, comply with regulations, and keep your account secure. This includes:

• Personal details (name, address, date of birth, contact information)
• Identification documents for verification
• Financial information and transaction data
• Device and usage data when you use our platform or app

How we use your information

We use it to:

• Open and manage your accounts
• Process payments and transfers
• Meet legal and regulatory obligations (including anti-money laundering)
• Improve our services and prevent fraud
• Communicate with you about your account

Sharing your information

We do not sell your personal data. We may share it with:

• Service providers who help us operate the platform (under strict contracts)
• Regulators and law enforcement when required by law
• Partner banks where your funds are held

Your rights

You can access, correct, or request deletion of your personal information where permitted by law. Contact us at privacy@stableone.net to exercise your rights.

Security measures

• AES-256 encryption for data in transit and at rest
• Client funds held in segregated accounts at tier-1 banks
• Multi-factor authentication and continuous fraud monitoring
• Regular security audits and compliance with FINTRAC and other standards

Data retention

We keep your information only as long as necessary for business, legal, or regulatory reasons.

International transfers

Some processing may occur outside Canada. We use appropriate safeguards to protect your data.

Changes to this policy

We may update this policy and will notify you of material changes.